Achieving Synergy - Displaying items by tag: vision

Have you ever reached a point in communication where things are just bad, to put it mildly? Despite our best intentions, communication can break down. If issues are not rectified, trust and relationships deteriorate to the point where people—good people—become antagonistic and aggressive in their communication. This happens in personal lives, and it happens at work.

A number of years ago, I was called in to help a client. The client was a large resources company here in Perth that worked closely with external service providers. At that time, a lot of work in the industry was being completed by external service providers, so the operating company needed to work extremely closely with external organisations on a daily basis. And, they needed efficient, effective, deep, and healthy communication for this to be a success. In this instance, the communication was failing in all areas and project disaster was a very real and rapidly approaching possibility. Read on to discover how we worked through the conflict and got the team on track to success. 

Published in Teams
testimonial

Jennifer Bates

Thank you Aileen for your coaching and wisdom. Your coaching style is very responsive, and you have a great balance of theoretical information that is backed up with practical advice. You have a good range of approaches to help work through a situation - from the very practical to the more quirky, but they all help guide the individual to the right answer. I appreciated that you not only took the coach role but on occasions you were the instructor - and that you clarified each time you stepped between those roles. I would recommend you to leaders and executives at any level in the organization.

Jennifer Bates, HR Manager - Leading Oil & Gas Company

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